Shipping Overview
At KISSLACM, we prioritize seamless delivery for your fashion essentials, from accessories to apparel. Our team processes orders within 1-2 business days, ensuring your curated selections—whether it's footwear, jewelry, or seasonal wardrobe staples—are carefully packed and dispatched. We partner with trusted carriers to maintain reliability across all shipments.
Shipping Timeframe
Processing typically takes 1-2 business days (excluding weekends/holidays). Delivery durations vary by destination and shipping method. For time-sensitive needs, consider selecting expedited options during checkout. Note that extreme weather or carrier disruptions may occasionally extend timelines.
Shipping Costs
We offer tiered shipping rates to balance affordability and speed:
Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Table Rate Shipping (5-10 Business Days): Applies automatically to orders totaling $60+
Seasonal promotions may include temporary waived fees—check our homepage for updates.
Shipping Regions
Currently serving 30+ countries including the US, Canada, UK, EU nations, Australia, and select Asian regions. Restrictions apply to certain remote locations (e.g., islands, military bases). At checkout, enter your address to verify eligibility. Unsupported destinations will trigger an error notification.
Order Tracking
Once shipped, you’ll receive a confirmation email with:
- A clickable tracking link
- Your unique 8-digit order number (e.g., KLC12345)
- Estimated delivery window
Track directly via carrier websites using the provided reference code. Delivery alerts may also be sent via SMS if phone number is provided.
Delayed or Lost Shipments
While rare, delays can occur due to customs clearance or logistical issues. If your package exceeds the estimated delivery window by 5+ business days, contact
[email protected] with:
- Order number
- Shipping address
- Screenshot of tracking status
We’ll initiate carrier investigations and provide replacement/refund options per case.
Customs & Import Duties
International orders may incur local taxes or import fees, determined by your country’s regulations. These charges are the customer’s responsibility and are typically collected upon delivery. For clarity, we recommend:
- Consulting your national customs office pre-purchase
- Reviewing our
Duty Calculator tool (if available)
- Allocating 10-15% of order value for potential fees in high-tax regions